Effective Date: June 24th, 2025
Last Updated: June 23rd, 2025
Influence Retail Services Inc operates the http://www.vipseatgrab.ca website (hereinafter referred to as the “service”) on behalf of the sponsor, Entain Operations Limited.
This Privacy Policy applies to VIPSeatGrab ("VIPSeatGrab", "we", "us", or "our") and governs the collection, use, disclosure, and safeguarding of personal information of users accessing our services in Ontario, Canada, through our website and mobile applications (collectively, the "Platform").
By using our services in Ontario, you agree to this Privacy Policy and consent to the collection and processing of your information as outlined below.
1. Personal Information We Collect
We collect the following types of personal information in order to contact you for administration of our “service”
a) Account and Identity Information
- First and last name, email address, phone number and Province you reside in
b) Device and Location Data
- IP address, browser/device type, operating system
2. How We Use Your Information
We use your personal information:
- To provide and maintain our service
- To notify you about changes to our service
- To gather analysis or valuable information so that we can improve our service
- To detect, prevent or address technical issues
3. Disclosure of Your Information
We may disclose your information in the following circumstances:
a) Service Providers
- Third-party vendors who help us deliver services (e.g., contest administration)
4. Retention of Information
We will retain your Personal Data only for as long as is necessary for the purposes set out in this Privacy Policy. We will retain and use your Personal Data to the extent necessary to comply with our legal obligations (for example, if we are required to retain your data to comply with applicable laws), resolve disputes and enforce our legal agreements and policies.
We will also retain Usage Data for internal analysis purposes. Usage Data is generally retained for a shorter period of time, except when this data is used to strengthen the security or to improve the functionality of our Service, or we are legally obligated to retain this data for longer periods.
5. Children’s Privacy
The service is strictly for users aged 19 years or older and physically located in Ontario. We do not knowingly collect personal information from minors. Contest entrants created in violation of this requirement will have data removed.
6. Security Measures
The security of your data is important to us, we SSL certificate and use double data encryption and password encryption prior to cloud storage, along with invisible re-captcha.
7. Your Rights and Choices
Under Canadian and Ontario privacy laws, you have the right to:
- Access the personal information we hold about you
- Request correction of inaccurate or incomplete data
- Withdraw consent (subject to legal or contractual limitations)
- File a complaint with the Office of the Privacy Commissioner of Canada or the Information and Privacy Commissioner of Ontario
To exercise these rights, please contact us using the information below.
8. Updates to This Policy
We may update this Privacy Policy to reflect changes in law, regulations, or operational practices. We will notify you via our Platform or email where required by law.
9. Contact Us
For questions, access requests, or complaints related to this Privacy Policy, please contact:
[email protected]
175 Galaxy Blvd, Etobicoke, ON M9W 0C9
You may also contact:
Office of the Privacy Commissioner of Canada: www.priv.gc.ca
Information and Privacy Commissioner of Ontario: www.ipc.on.ca